Smartshore realizes a completely new digital customer experience that fits the growth strategy of Hallo, the largest national ICT partner for MKB customers.
The new online experience enables Hallo to make ICT more understandable to their customers and give them more control over the services they purchased from Hallo. The new platform also enables Hallo to achieve their international ambitions.
Technology Stack
Vue
Storyblok
Kubernetes
UX Design
TailwindCSS
Next
Client since
April 2024
Smartshore's DevOps team is delivering the infratructure and piplines: a containarized structure based on Kubernetes. This makes the website blazingly fast and always available.
LatestIn the 4th sprint a first release: the new website Hallo.eu live. Intermediate, smaller releases ensured that the marketing team could start content migration already after the first sprint and the public go live went smoothly.
Hello chose to develop the frontend of the new digital ecosystem based on React components. Our designers delivered a design system based on TailwindCSS.
By technically realizing one crucial and complex customer journey, Hello was able to test the best way to link the new digital customer experience to existing internal systems and tooling within 2 weeks.
In 8 weeks, our creative team worked with Hello to develop a digital future. Specifically, the team worked out key user journeys into clickable prototypes that were extensively tested with customers. The concept and test results formed a perfect basis for Hello to make strategic choices.
Hello works closely with customers, and is close to them with a network of "Hubs. With that comes a digital growth strategy. How do you efficiently and iteratively create an informative, consultative and conversion-oriented digital ecosystem? The answer? One experience. Countless journeys.
Start
Kit
Designer
Location
Utrecht
Experience
5 years
Sven
Designer
Location
Utrecht
Experience
10 years
Julia
Team Lead
Location
Utrecht
Experience
10 years
Sahil J.
Developer
Location
Ludhiana
Experience
8 years
Parag
Developer
Location
Panaji
Experience
8 years
Pawan
Developer
Location
Ludhiana
Experience
8 years
Bart
Head of Technology
Location
Utrecht
Experience
12 years
Marcel
Service Delivery Manager
Location
Utrecht
Experience
24 years
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